Avigna Facilities Management’s services include hard services like MEP (mechanical, electrical and plumbing) maintenance, civil maintenance and specialised services – including fire systems, potable water tank cleaning and treatment, vertical transportation and maintenance of signage/digital signage etc. We provide more details within the service-specific navigation links.
Avigna is one of the leading MEP companies in Dubai, offering the MEP as part of its Facilities Management services. Our comprehensive MEP (mechanical, electrical and plumbing) maintenance capabilities are designed to give your assets uninterrupted and maximum performance through a schedule of planned preventative maintenance (PPM), routing breakdown callouts and emergency response services. We plan our maintenance programmes completely around managing your assets in the most efficient way. This includes assessing their effectiveness over time and making recommendations for replacement where applicable.
At every stage we apply the most stringent QHSE (quality, health, safety and environmental) controls in line with our international accreditations. Our on-site QHSE team regularly audits our site operations and remains vigilant to anything that may in any way compromise safety or affect the quality of our service delivery. This extends not only to Avigna’s own operations, but to any pre-approved specialist subcontractors we may deploy.
All our MEP and QHSE operations are managed through our CAFM (computer-aided facilities management) system, through which we can fully monitor our performance against the project-specific key performance indicators agreed between Avigna and the client. The CAFM system also provides clients with complete transparency on our performance deliverables through a ‘dashboard’ system which shows a complete status report on all aspects of our operations 24/7.
Where civil maintenance forms a part of the contract, we conduct a full inspection of all common areas, rectifying any issues that need to be dealt with immediately, then designing a project-specific preventative maintenance programme at designated time intervals. Our civil scope includes interior and exterior painting, masonry, fit-outs, snagging and refurbishment. Building fabric elements include walls, floors, ceilings, roofs, doors, ironmongeries, finishing or water-proofing. Within our initial and ongoing evaluations, we prepare a full report of the general condition of the structure and building fabric, noting the critical points of deterioration or concern..
Avigna partner with specialised service providers which we evaluate and pre-approve based on their solid credentials, expertise and cost-efficiencies. Through this, we manage the maintenance of firefighting and prevention systems, vertical transportation such as escalators and elevators, potable water tank cleaning and treatment, signage/digital signage and other specialist services.
Before we deploy any specialist service providers onsite, we fully induct them to site-specific rules and processes. They are also subject to our ongoing internal monitoring and audit systems as part of our own QHSE processes.